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You are invited to 3 L&D sessions on Thu, Sep 29 - Conflict - Leadership - Communication

Contributed by: Jerry Winans
Published: Friday, 23 September 2016 3:30 PM
Are you a natural peacemaker? This workshop by author-attorney Daniel Griffith provides a model for mediating basic conflicts and communication challenges among team members. This session is especially designed for professional employees, staff, managers, team leaders, and anyone who wants to help colleagues work through conflicts to improve work relationships. This session will also provide guidance for mediating your own disputes in the absence of a true third-party neutral to ensure both your concerns and the concerns of the person with whom you are in conflict are fully considered.

Learning Objectives: By attending this workshop, participants will learn:
LO1: A basic model for mediating basic conflicts among team members.
LO2: Skills for ensuring all parties in a dispute are fully heard and understood.
LO3: How to serve as mediators in their own disputes to ensure the concerns of both their and the other person are fully considered.
LO4: Tactful, respectful and diplomatic methods for talking and working through conflict situations.

Date/Time: Thu, Sep 29; 9 am - 11:30 am Register Now!
Location: Student Center, SC303
Presenter: Daniel Griffith

As a leader, do you provide feedback to others that is truly objective and not based on circumstantial evidence and hearsay? Do you truly listen to understand others concerns without interjecting your own perspectives and opinions? Whether intentionally or not, leaders can commit basic errors in listening and providing feedback that reflect a lack of genuine concern and support for those they seek to coach, correct and guide toward successful performance. This workshop will examine some common errors and offer tips for correcting them. (Useful for Professional Development)
Learning Objectives: By attending this workshop, participants will learn:
LO1: Effective methods for providing objective feedback and authentically listening to employees
LO2: A number of common errors in providing feedback and listening that fail to reflect genuine concern and support for employees they manage LO3: Strategies for overcoming these feedback and listening errors to establish trusting and supportive relationships with employees.

Date/Time: Thu, Sep 29; 1 - 2:30 pm Register Now!
Location: Student Center, SC303
Presenter: Daniel Griffith

Is it ever appropriate to use email to raise concerns about workplace relationships, address conflicts or discuss disagreements? Or should email be strictly limited to general business communication? When should we lift our fingers off the keyboard and walk down the hallway to actually talk with a colleague about our concerns? This workshop will provide guidance on the uses and abuses of email to address workplace concerns, how to appropriately raise concerns, and when to switch from email to face-to-face interaction to avoid misunderstandings.
Learning Objectives: By attending this workshop, participants will learn:
LO1: Common missteps in the use of email and other electronic communications to address workplace issues;
LO2: Appropriate, though limited, methods for objectively raising concerns through email and avoiding misunderstandings;
LO3: How to determine when to cease email exchanges and move to face-to-face interactions to address workplace concerns;
LO4: How to recover from going too far with email communication.

Date/Time: Thu, Sep 29; 3 - 4:30 pm Register Now!
Location: Student Center, SC303
Presenter: Daniel Griffith

About the Presenter: Daniel Griffith is associate faculty at Indiana University where he teaches graduate and undergraduate courses in diversity, organizational leadership, human resources, conflict management, and alternative dispute resolution. An attorney and mediator, he specializes in mediating employment, management and higher education disputes. Daniel is the co-author of The Conflict Survival Kit: Tools for Resolving Conflict at Work (2nd ed.) and the Supervisor Survival Kit (11th ed.), Pearson Education, Inc. He also contributes monthly articles on management and workplace topics for the career advice section and executive newsletter for HigherEdJobs.com. Daniel holds a Bachelor of Arts degree in English from DePauw University and a Doctorate of Jurisprudence from the IU Robert H. McKinney School of Law.
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BSU Employee United Way Campaign Kicks Off September 21, 2016

Contributed by: Marta Stephens
Published: Wednesday, 21 September 2016 8:00 AM
2016 BSU Employee United Way Campaign--September 21 - November 30, 2016.
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New Enhancements Coming to Professional HR-TMS!

Contributed by: Marta Stephens
Published: Monday, 12 September 2016 11:00 AM
A number of modifications to the Professional HR-TMS module will be made effective September 16th.
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