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eBill System Launched

Contributed by: Chanel Lewis
Published: Wednesday, 22 August 2012 11:00 AM
Through the Enterprise Resource Planning (ERP) process, Ball State continues to upgrade many of its core institutional systems to provide a more seamless and integrated experience for students, families, alumni, and employees. The latest launch is eBill, a dynamic solution for online bill access and payment. eBills were made available for fall 2012 statements on August 14. eBill replaces the Cardinal QuickPay system. The following information should help if students or family members ask about the new system; they can learn more at www.bsu.edu/ebill.

The major benefits of eBill include:
  • secure and convenient online access -- 24/7
  • view and/or print eBill statements
  • view current account activity
  • make electronic payments to the bursar account from checking or savings accounts (U.S. banks only)
  • make credit card payments with a MasterCard, Discover, or American Express credit card
  • e-mail notification for students via their Ball State e-mail account each time their eBill is ready to view 
  • real-time 
  • set up authorized payers who can also receive e-mail notification
  • manage payment profiles
  • online payment by guest payers if they know the student's last name and Ball State ID
All students must set up permission in the new eBill system for family members or others they wish to designate as authorized payers, even if those permissions previously were granted under the Cardinal QuickPay system.

Authorized payers have access to make payments and view billing information online only. They do not automatically have access to the complete student record, which is required by federal law to allow the bursar to fully discuss a student’s bill by phone or e-mail. This same authorization, formerly accomplished using the My Education Gateway (MEG) and Parent’s Education Gateway (PEG) systems, is also necessary for viewing of a student’s academic records.

MEG/PEG are being replaced by a new system for granting permissions, but it is not yet available. We are working to quickly resolve this issue. For the most current information, go to www.bsu.edu/bursar and select the Fall 2012 Changes tab.

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