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Plan now to attend 2 free (but valuable!) L&D sessions on May 1st: Analyzing Problems / Writing Effectively

Contributed by: Jerry Winans
Published: Monday, 02 April 2012 4:00 PM
Need a 90-minute review of methods to analyze and solve problems? Or, do you need a three-hour refresher on how to write effectively? Then plan to attend one or both Learning and Development (L&D) sessions scheduled for Tuesday, May 1st. Both sessions will be conducted by consultant / trainer / business owner Vivian Wright-Defrees.

Analyzing Problems (LD949) offers a 90-minute step-by-step guide for learning to separate the problem from other “environmental clutter”. Use your time wisely when you need to analyze problems and identify potential solutions. When the problem must get solved, you cannot afford to misdiagnosis the problem. Come to this session with your own situations to use as models for discussion.
Date: 05/01/12 Time: 10:00 AM - 11:30 AM
Location: LA Pittenger Student Center SC 303 - Register Now!

Writing Effectively to Communicate Ideas and Data (LD950) - During this three-hour session, you'll explore how to identify your audience (primary and secondary), then tailor your written presentation toappeal to them. It does not matter what you know or the data you have to back you up unless you can choose and use an appropriate way to share the information with others. Learn best practices in style, tools, and delivery.
Date: 05/01/12 Time: 1:00 PM - 4:00 PM
Location: LA Pittenger Student Center SC 303 - Register Now!

Your Presenter: Vivian Wright-Defrees is the owner/President of Success Development, Inc., a 20+ year old employee development company. For several years, she has provided numerous training programs for Ball State University as contract and faculty. Previously, she was a corporate HR and Training and Development liaison in long-term care, as well as a training coordinator for a manufacturing company. She has developed
and delivered numerous training programs such as management of self/others, inter/intrapersonal communications, training and development, healthy work environments, and customer service. She holds a Masters of Arts in Education from Ball State University and a Masters of Business Administration from Indiana Wesleyan University.

What Other Ball State Employees Said After Sessions Led by Vivian Wright-Defrees:

"Great overview of topic with hands-on opportunity to reinforce and apply the principles of process improvement as we interacted with other participants!"

"Presenter was enthusiastic and we needed that with it being an afternoon session."

"There seemed to be a good balance between action (participation exercises) and amount of instructor commentary/instruction."

"Very thoughtful session that provided insight into both barriers to and promoters of effective and efficient workload management."

"I was able to return to my desk and start putting the information received into practice!"