You are invited to a L&D session about customer service, Know Your Campus Customers, on Thursday, April 2, 9 - 11 am, in the Forum Room (2nd floor, back hallway) of the Student Center. Register Now!
In this highly interactive, discussion-rich session, trainer-consultant Michelle Baker will help participants answer those questions, as well as learn tips for handling both campus and customers and exceeding their expectations.
During this time of annual performance evaluations, you may want to share with your supervisor a list of Learning and Development (L&D) sessions you've attended in the last year. A short tutorial, with illustrations, can be found on page 76 of the Working Smarter: L&D Session Guide 2014- 2015.
Please contact Jerry Winans in the L&D office at 5-1819 if you need assistance.